Privacy Policy
At Tietoc, we understand that plans can change. If you need to cancel your order, please review our cancellation policy below.
Order Cancellation
You may request to cancel your order within 1 hour of placing it.
We begin processing orders as quickly as possible to ensure fast delivery. Once an order has entered the processing or shipping stage, it can no longer be canceled.
How to Request a Cancellation
To request a cancellation, please contact us immediately at:
Email: contact@tietoc.shop
Please include the following information:
- Order Number
- Full Name
- Email Address used to place the order
Our support team will review your request and confirm whether your order is still eligible for cancellation.
Refunds for Canceled Orders
If your cancellation request is approved before your order enters processing:
- A full refund will be issued to your original payment method.
- Refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
Orders Already Processed or Shipped
Orders that have already been processed, packed, or shipped cannot be canceled.
If you no longer wish to keep the item, you may request a return after delivery, subject to the terms outlined in our Return & Refund Policy.
Need Help?
If you have any questions regarding this Cancellation Policy or need assistance with your order, please contact us.
Tietoc
Website: https://tietoc.shop
Email: contact@tietoc.shop
Policy Updates
Tietoc reserves the right to update or modify this Cancellation Policy at any time. Any changes will become effective immediately upon publication on this website.
Thank you for choosing Tietoc. We appreciate your trust and look forward to serving you.